Support

Support

We are here to help you get the most out of TrackBlock.

Getting Started

1

Install the Extension

Visit the Chrome Web Store or Firefox Add-ons and add TrackBlock to your browser.

2

Open Your Email

Navigate to your email provider and open any email. TrackBlock automatically scans for tracking pixels.

3

Review and Take Action

When trackers are detected, review the details and choose to block or allow each one.

Supported Email Providers

Gmail (Fully supported)
Google Workspace (Fully supported)
Outlook (Live / Office 365) (Supported)
Yahoo Mail (Supported)
AOL Mail (Supported)
Proton Mail (Supported)
Zoho Mail (Supported)
Fastmail (Supported)
Tuta (Tutanota) (Supported)
iCloud Mail (Supported)
Mail.com (Supported)
GMX (Supported)
Yandex Mail (Supported)
Mailfence (Supported)
StartMail (Supported)
Hushmail (Supported)
Runbox (Supported)
Posteo (Supported)
HEY (Supported)
Titan Email (Supported)
Mailbox.org (Supported)

Common Issues

Extension icon is grayed out
Make sure you are on a supported email provider. TrackBlock only activates on supported email domains. If the icon is grayed out, try refreshing the page.
No trackers detected
Not all emails contain tracking pixels. Try opening emails from marketing newsletters or promotional senders — these are most likely to contain trackers.
How to uninstall
Right-click the TrackBlock icon in your browser toolbar and select "Remove from Chrome" or manage your extensions from the browser's extension settings page.

Still need help?

Contact us directly and we will get back to you.

Email Support